Legal

Terms of Service

Last updated: 19 May 2026

These terms apply to your use of TotaPro, a workspace product operated by IT-Memo. By creating an account or using TotaPro, you agree to these terms.

TotaPro supports multiple app languages. These terms are maintained in English as the canonical version. If you need help in Dutch or another supported language, contact us and we will help.

Service

TotaPro provides workspace tools for tasks, projects, tickets, notes, agenda planning, inbox capture, billing, settings, and related workflow features. We may improve, change, or discontinue parts of the service over time.

Accounts

You are responsible for the information you provide, the security of your login credentials, and activity under your account. You must not use TotaPro for unlawful, harmful, abusive, or security-compromising activity.

Subscriptions and Billing

Paid plans are billed through Stripe. Prices, billing intervals, trial periods, and plan features are shown before checkout. Enterprise plans may be billed per seat. By starting a paid subscription, you authorize recurring charges until the subscription is cancelled.

Trials, Cancellations, and Refunds

Trial availability may depend on the account or plan. You can manage or cancel an active subscription through the billing portal when available. Unless required by law, paid subscription fees are not automatically refundable after a billing period starts.

Your Content

You keep ownership of the content you add to TotaPro. You grant us the limited permission needed to host, process, back up, display, and operate that content as part of the service.

Availability

We aim to keep TotaPro reliable, but we do not guarantee uninterrupted availability. Maintenance, outages, third-party providers, and security events may affect access.

Liability

To the maximum extent permitted by law, TotaPro and IT-Memo are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or business opportunities.

Termination

You may stop using TotaPro at any time. We may suspend or terminate access if these terms are breached, if payment fails, or if continued access creates legal, security, or operational risk.

Contact

IT-Memo is responsible for TotaPro and the services provided through totapro.com and app.totapro.com. Questions about these terms can be sent to support@totapro.com.